2008 Petroleum Abstracts
PADDS and Quality Questionnaire

  1. Please rank these document sources in the order you most frequently use them. (0 = Never use)
    British Library
    CISTI
    GeoRef
    In-house electronic publications
    In-house print publications
    Infotrieve
    Linda Hall Library
    PADDS
    Other:

  2. When you use a document delivery service other than PADDS, what is the reason? (Please check all that apply.)
    Customer service
    PADDS doesn't have the material
    Pricing
    Turnaround time
    Other:

  3. What would influence you to order from PADDS more often?


  4. Please rate the quality of PADDS in the following categories:
    5=High; 1=Low
      5 4 3 2 1
    Accurate fulfillment
    Customer service
    Ease of ordering
    Invoicing/billing
    Payment options
    Turnaround time

  5. Please rate PADDS overall quality and overall value. 5=High; 1=Low
      5 4 3 2 1
    Overall Quality
    Overall Value

  6. Please rate the quality of Petroleum Abstracts in the following categories:
    5=High; 1=Low
      5 4 3 2 1
    TULSA Database
    PA Electronic Bulletin
    BRICKS
    PA Web Site

  7. Please rate the quality of Petroleum Abstracts in the following areas:
    5=High; 1=Low; 0=No Opinion/Use
      5 4 3 2 1 0
    Accuracy
    Completeness
    Consistency
    Coverage
    Indexing
    Timeliness
    Usefulness

  8. Please rate Petroleum Abstracts' overall quality and overall value.
      5 4 3 2 1
    Overall Quality
    Overall Value

  9. Comments and suggestions:


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